FAQ

A paid diagnostic in which we review your process, tools and data to find what is holding back growth. You receive findings, prioritized opportunities and a roadmap.

Because it is real work, with concrete deliverables that are useful even if you decide not to continue with us. That keeps the recommendation focused on your needs rather than on selling an implementation.

If an implementation makes sense, we propose a Growth Systems Sprint with scope, timeline and acceptance criteria. If the problem doesn’t justify implementing, we tell you plainly.

If the problem and the solution are already clear and there is enough evidence, we can consider it. In most cases we start with the diagnostic, because it avoids implementing on assumptions.

It depends on each case. The timeline varies with the type of process, the scope of the implementation, the tools involved and your team’s availability. That is why we don’t work with standard timeframes: when the diagnostic wraps up, we give you a specific schedule along with the scope and acceptance criteria. What doesn’t change are the four phases: diagnose, design, implement and validate.

If you want what we implemented to keep working and improving, we continue with the ETZA Growth Partnership: monthly support with monitoring, adjustments, an indicator report and a follow-up session.

It is billed month to month, with a defined scope. It includes system monitoring and adjustments, a monthly indicator report against the baseline, a review of team adoption and a monthly follow-up session.

We don’t guarantee revenue, because it depends on factors no one fully controls. What we do is agree with you on observable indicators before implementing, and measure progress against a baseline.

Not as a universal answer. We understand the problem first; tools come in only when the diagnostic shows they make sense.

A few tools, well mastered: a CRM, a no-code tool, a basic dashboard and AI with human review. If you already use some, we first check whether they work for you before proposing changes.

The founder leads every project from start to finish. When the scope calls for it, we bring in specialists with agreed scope and acceptance criteria.

The discovery session takes 60 to 90 minutes with the decision-maker. During the Sprint we ask for access to the information and for the team to take part in interviews, testing and the adoption session.

Yes. We are based in Cali, Colombia, and work remotely with companies in any country.

We quote each case based on your company’s context and needs. Investment is organized in three levels, and not every company needs all three: the diagnostic, which is the starting point; the implementation, only if the diagnostic shows it’s worth it; and the monthly partnership, for those who want to take what was implemented to the next level, with a monthly fee and a defined scope.

In milestones, with an upfront payment. Every proposal puts the scope, exclusions, revision rounds and third-party costs in writing.

We tell you plainly, and you only pay for the diagnostic. It isn’t money lost: it gives you a clear picture of where your company stands today, findings and a roadmap to prepare for future implementations, with or without us.

We only review the information you authorize, and we treat it as confidential. We never share sensitive data with AI tools without your permission.

Yes. If you need one, we sign a confidentiality agreement before reviewing your company’s information.

Small and mid-sized service and B2B companies with commercial activity that are losing opportunities to a lack of structure, follow-up or visibility.

Write to us through the contact form or on WhatsApp. We’ll set up an initial conversation to understand your situation and tell you whether a diagnostic makes sense.

Nothing formal: just tell us your goal, how you sell today and what is holding you back. If we move forward, we’ll send you the pre-work questionnaire.